We’re immensely proud of the work we’ve done for our range of customers throughout Manchester, Liverpool, Bolton and across the North West region. From small-scale to large-scale projects, we apply the same professionalism and commitment to quality across every job. Read on to find out what our customers think of Chamberlain Garage Doors.
I just wanted to send some thanks and good feedback for two of your team that helped me out today.
Your technicians were working in Calderwood, East Calder, Edinburgh today. I have a house on the estate with Miller Homes and our Site Manager put me in touch with them. I ran into an issue with my lock being jammed and the guys dropped by and resolved the issue for me quickly at short notice.
I just wanted to pass on my thanks and give them some recognition for great customer service. I didn’t catch their names but I think it may have been Myles and a Lee.
Good morning Kelly,
The garage door has been fitted by your team. They were on time, friendly courteous & efficient, clean and tidy. They have also fitted the rubber ground seal.
I am delighted with the product and service.
Thank you to everyone involved from order to completion.
You may be aware that I was recently having difficulties with the garage door. This has required the manufacturers Wessex to attend and carry out a repair. It then needed adjustments to the stop so that the problem does not recur. These works were completed yesterday I am writing to thank you for your assistance in bringing the matter to a satisfactory conclusion.
A number of people have been involved both from your own Company and from Wessex and each has been particularly helpful. In particular, I feel that Sarah in your office has been instrumental in coordinating the job and needs to be commended both for her high people skills on the telephone and her professionalism in getting the job completed.
Dr R C Patterson
I have two original garage doors that were installed by Chamberlain Doors at my property 31 years ago and they are still in good condition so I decided to update the original electric operator motors for my double garage doors with two new up to date Auto Over PL750S belt drive operators. Chamberlain Doors also installed two new wireless door wall controls and a MyQ Internet Gateway device that enables me to remotely monitor and control my two garage doors via my internet connection using the MyQ app on my mobile phone.
All the team at Chamberlain Doors were very professional and helpful. Kelly promptly arranged an appointment for Graham their sales representative to visit my property to assess the work and I was impressed with his attention to detail especially when he noticed that the original 31 year old garage door springs needed replacing and he was able to source new ones. Graham also arranged for his colleague Gary to forward a quotation which was sent to me very promptly.
I was grateful for the professional door installer Gary’s excellent workmanship, very efficient service and the helpful manner in which he carried the works out at my property. Gary the gentleman who prepared my quotation visited my property to provide his professional help and expertise with setting up the MyQ Internet Gateway device so I can operate my two garage doors remotely via my mobile phone.
I certainly experienced Chamberlain Doors reputation for quality, reliability and integrity through their first-class products and customer service. I highly recommend this excellent company.
We would just like to say thank you very much for all your help during the choosing and installation of our new garage door. At every stage of the purchase we were very impressed with the professionalism of all concerned from the initial visit to the site, the home visit from your engineer, Pat Murphy and the installation of the door by Gary and Chris.
The garage looks fantastic and we will recommend you very highly to both neighbours and friends.Regards
G & R Gregory
Our garage door was fitted yesterday by Gary and Louie at 38 B*********** Grove
They’d to do a bit more prep than expected as I’d not moved enough stuff..ie shelving on the wall which then has to be cut to fit brackets
Their help was greatly appreciated and it did delay them somewhat but they never complained just got on with it
They’re help and patience was great and they’re a credit to the company
Please find enclosed our cheque for £550 in final payment for our garage door now completed. We would particularly like to thank you for all your efforts, on our behalf, to find the most draught-free door available, suitable for our requirements.
We would like to thank the fitters for there efforts to seal the gaps to ensure a draught reduced fitting.
We came to you on a recommendation and after all the hard work put in to give us customer satisfaction we would recommend you to our friends.
I wanted to make a point of writing to you to say a big thank you to all your staff that helped me to finally get delivery of my garage door.
The person in particular I would really like to commend is Wayne. Every time I rang he went out of his way to be more than helpful and was the most pleasant and polite young man I have had the pleasure to speak to in a long time. He is a real ambassador for your company and an absolute credit to himself in the manner in which he deals with customers. I would like you to convey this to him.
I would also like to thank Lewis Granger who was really helpful and sympathetic when explaining why your company was only able to deliver and not fit my door.
Just a quick email letting you know the door is superb and works perfectly, thanks for your efforts in this matter and the door quality is 10/10
We are absolutely delighted with the service we have received. Its been a pleasure to deal with such an excellent team of staff who have given 100%
The garage door looks amazing
Mr & Mrs H
I am writing to commend the staff of your company, I am in the process of making arrangements to purchase a new garage door and, as part of that process I have contacted a range of companies and suppliers.
I am primarily interested in purchasing an aluminium roller door with remote control system for a double garage door.
It would appear that from my evaluations to date, most if not companies use similar slats and finishes and, whilst I have no evidence that the electric motors are furnished from a small number of suppliers.
In respect of quality and service it is impossible for me to make any assessment until I have had the doors fitted, but then it is to late!
However, I have met three of your staff and visited the company’s site at Blackrod on two separate occasions and, on all three occasions have been very impressed.
I would be grateful if you would bring our appreciation of the high quality of service provided by Mr Murphy, Lynsey & Naomi to their attention in any manner you deem appropriate and accept our congratulations on employing such high calibre staff that bring great credit to your company.
Dear Miss Diggle
I am writing following recent discussions with Mr. Steve Hennessey and other members of staff of your company in respect of some difficulties with the garage door fitted at my address.
In my letter of 26th May 2006, following the fitting of the door, I wrote,
‘The door was duly fitted, and although the fitting was the weakest link in your services, I am very pleased with the result. and am pleased to inform you of my satisfaction I only hope that I am not tempting fate by writing this letter!!
I am very pleased to write to inform you that modifications have been made to the door mechanism, and lathes replaced, and the staff involved in the fitting were ‘excellent. Not only was the fitting carried out speedily and effectively, at the time arranged, but I received a telephone call the next day to check that all was satisfactory.
l have written previously expressing my appreciation of the service provided by your company. I do not regret for one minute making a purchase from Chamberlains – the company may not be the cheapest on the market, but it certainly appears to offer the best value. The sales staff, predominantly Mr. Pat Murphy, were excellent prior to purchase, providing expert guidance with no ‘ hard sell’, and the after sales service has proved to be of the same high standard.
Very many thanks and Best Wishes.
Dear Ms Diggle
I am writing to express my appreciation of the efforts of your staff in resolving a problem of my own making with the garage door fitted by your company.
We allowed a car parked on our drive to roll forward and push some of the lathes of the garage door out of the runners. I telephoned for advice & help and spoke to a gentleman who was very helpful and gave practical advice and assistance was provided the next day.
The work of the fitters was excellent, the door laths were replaced in the runners and no damage was apparent.
I am aware that I could have purchased a garage door a little cheaper elsewhere, but the excellent follow-up service provided by your company makes any small saving I may have made on the initial purchase false economy.
Dear Chamberlain Doors Staff.
When I ordered my new garage door in the middle of November I remember saying I couldn’t get excited about a garage door. However, I have been really impressed by the friendly & professional treatment I have received from everyone I have spoken to.
It was only after the two young men who had fitted my door had left that there wasn’t a speck of anything left on the floor, in fact it was probably cleaner than when they started the job.
My congratulations & thanks for a job very well done
Merry Christmas to you all
I DON’T BELIEVE IT !! Thank you for your prompt attention. I received my handset back, repaired and working within 3 days.
Your service was excellent. You confirmed my diagnosis of the problem and sorted it out immediately.
My only regret is that I suffered the problem for so long before contacting you.
Please accept my most grateful thanks and pass a copy of this letter on to your director’s.
If it is any help for your company to use it for publicity purposes, I would be only too pleased.
Thank you once again
R E Seeman
We just wanted to say how pleased we are that we chose Chamberlain Doors to install our new garage door. The original measuring up by Mr graham Berry was absolutely ‘spot on’ according to the fitters, he is a really nice man and so professional & knowledgeable.
The men who came to fit the door were so efficient and looked great
We can only say that that everyone we came into contact with for this job was so professional and really helpful.
Thank you for making it such an efficient & simple process
Rita & Brian J.
Just wanted to say thank you for fixing my garage door.
Gaz T and his colleague were very helpful and efficient and nothing was to much trouble.
A credit to you.
Please pass on my thanks.
Plot 178 Highgrove Park
This is a letter to unconditionally praise the service & support that we have received from Chamberlain Doors in connection with the replacement of a new unit.
We would like to congratulate you on your service and your staff: and secondly, to pass on our personal thanks to each member of staff with whom we dealt. It isn’t often these days that as a client we receive good customer care and John & I felt that such high quality of service should be commended.
Dear Mr. Chamberlain
Recently I purchased from your firm an electric door opener; this is working very well indeed and is proving a great boon to increasingly aging folk. I can take considerable pride in that I fitted it myself: and thereby hangs the tale, for I write to express my delight and pleasure at having dealt with a firm where its employees are so cheerful, helpful and polite.
I first contacted the receptionist who works in the morning, and through her to Miss Sebborn both of whom were so very friendly and helpful. I subsequently spoke to a technical gentleman who not only told me which model to buy but then the correct manner in which I was to undertake the fitting of all the components. I ordered the said model on a Friday and by Monday it was with me, carried by again a most cheerful and helpful driver.
Being me, I naturally required help! and again this was provided by Miss Sebborn and was absolutely super. I have not met such a splendid group of folk in British business for many a long day and it gladdened my heart and restored my faith in British business. I thus felt that I must write to express my delight, I would be more than grateful if you would pass on my thanks to the people concerned.
The Revd. J.A. Moore