CHAMBERLAIN DOORS LIMITED
PRIVACY NOTICE

This privacy notice explains how Chamberlain Doors (we) use any personal information we collect about you, your colleagues or your clients.

What information do we collect about you and why?

Chamberlain Doors collects and uses personal data on the basis that it is in its legitimate interests to do so, for example to keep records of transactions to comply with legislation or to provide services to its customers or the clients of its customers.

From our Website: We collect information you provide by filling in one of our on line enquiry forms, and we will use this information to keep in touch with you during the process of any transaction with the company and to keep you updated about our company activities and services. You may withdraw this consent at any time by email to unsubscribe@chamberlaindoors.co.uk or by writing to us using the information at the end of this notice.

From Our Customers: We collect information via our trade account application and our retail enquiry process and throughout our relationship with you in order to comply with regulation and for the purpose of performing our contract with you. The provision of your personal data is required in order to enter into a contract with us, however the provision of information for marketing purposes is voluntary.

How long do we keep this information?

If you do not transact business with you we will keep your information for a year after we last heard from you. If you ask us to remove you from our marketing list, we may keep your personal details on an ‘opted’ out list in order to ensure that we do not market to you again.

If you were or are a Chamberlain Doors customer we keep most of your information for seven years after completion of your last transaction with the company to comply with legal requirements of company law.

Who do we share information with?

We may be required to share information with

Our IT providers and services providers in order to provide and maintain the provision of our services.

Our appointed auditors, accountants, lawyers, and other professional advisers to the extent that they require access to the information to provide advice.

If required to do so by order of a Court or any relevant regulatory authority

In the event that we sell or buy any business, in which case we will disclose your personal information to the prospective buyer or seller of such business.

We will not lend or sell your information to third parties.

Marketing

If you agree, we may send you information about our products and services by email and those of other companies within the group which may be of interest to you. Where it is in our legitimate interests, we may send you information about our products and services by post. Even if you do not opt out immediately and consent to receipt of this information you can opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes please email us at unsubscribe@chamberlaindoors.co.uk or by writing to us using the information at the end of this notice.

Your rights

You have certain rights in respect of the data we have relating to you. Details of these rights can also be found on the Information Commissioner’s website. You are entitled to the information we hold about you in a portable format or otherwise, to request rectification, erasure, or restriction of processing of the information we hold about you, and to object to processing or to automated decision making. Please note that the application of these rights vary according to the legal basis used to process your data. In certain circumstances we are required to retain copies of information we hold about you by other regulations. In this instance we will not be able to erase or modify the data.

In order to exercise these rights or if you have any concerns about our use of your personal information, please contact the company using the information at the end of this notice.

Security

Internet communication which includes email is not secure. We cannot accept responsibility for unauthorised access by a third party or for the loss, theft or modification of data whilst is being sent to us by email. For security reasons we may monitor emails received or issued by us.

Other Websites

Our website contains links to other websites. This privacy notice only applies to our website. When you use a link to another website you should read the privacy policy of that site.

Changes to our Privacy Notice

We keep our privacy notice under constant review. This Privacy notice was last updated in May 2018. We reserve the right to update this privacy notice at any time and will advise you when we make any substantial update to it.

How to contact us

If you have any questions about our policy notice or the information we hold about you please contact us at

DPE@chamberlaindoors.co.uk or by post to
DATA PROTECTION ENQUIRIES
CHAMBERLAIN DOORS LIMITED
SCOT LANE
BLACKROD
BOLTON
BL6 5SG